Microsoft Microsoft has just updated on their website about an event to be held on October 6. This event will be held in New York at October 6 10am EDT. As described by Microsoft : "We have some exciting news to share about Windows 10 devices". Although there are no details about what these Windows 10 devices are, many think this is the time when new Lumia Phones and Surface Pro 4 will be launched. The Lumia devices will be Lumia 950 and Lumia 950XL. Both of them will be shipped with Windows 10.Apple has just launched their iPad Pro which is widely considered to compete with Microsof...

Today the conventional model that suppliers follow i.e. the make, sell and ship process is no longer enough to keep your customers happy and satisfied. The landscapes have evolved such that, manufacturers not only have to continue making the best quality products but also be in complete sync with the new age  customer requirements, encourage customer involvement and henceforth achieve the best products. This can be achieved by using the emerging mobile technology to deliver improved customer services and derive high value. Enterprise Mobility can help companies connect with customers, und...

Customer relationship management (CRM) has transitioned and evolved over the last few years.  Its adoption is powered by the rapid growth and popularity of SaaS tools. Too many companies have adopted CRM in order to cater to customers in a better manner and hence build loyalty. However, often implementing CRM does not yield the results as expected. CRM policies turn out to be ineffectual. This happens because, organizations over emphasize on CRM as a technology and undermine its importance as a business strategy. The key is to view CRM as a strategy, and not as a technology. Challenges of...

Steve Ballmer decided to retire from Microsoft within 12 months last week. Where should Microsoft head to and what should they do on their products to maintain their influence.Whether you like or hate Ballmer, and regardless of who will replace him as Microsoft new CEO, his voice became a very important part of different Microsoft conferences, Ballmer said : "We need a CEO who will be here longer term for this new direction."Steve Ballmer is criticized for many things. Under his control, Microsoft put too much effort on what they were familiar with, rather than took some positive steps on thos...

Microsoft today announced on its official website that CEO Steve Ballmer will retire from Microsoft with 12 months. But he will remain as the CEO until the successor is named.Steve Ballmer commented on his retirement as :There is never a perfect time for this type of transition, but now is the right time, We have embarked on a new strategy with a new organization and we have an amazing Senior Leadership Team. My original thoughts on timing would have had my retirement happen in the middle of our company’s transformation to a devices and services company. We need a CEO who will be here lo...

Apple App Store may block Microsoft SkyDrive, because Microsoft is not willing to pay for SkyDrive to be on App Store.According to App Store agreement, 30% income of an app on App Store should be paid to Apple, However, Microsoft said it was difficult for them to accept it.SkyDrive provides users with 7GB of free storage space, after which the user should pay for extra storage space up to 100 GB. Apple insists that 30% of sales of SkyDrive storage space should be paid to Apple, Microsoft thinks users may purchase SkyDrive space via App Store, but the use of this space is not only limited to th...

In May, there were news that Microsoft Office software would be on iOS and Android platforms. Now Microsoft officially confirmed the news and said that the Office would be on iOS and Android in some form.Not too long ago, Microsoft Czech branch had said that the Office would be on iOS and Android early next year.Microsoft said: "As we shared previously, Office Mobile will work across Windows Phones, Android phones and iOS, and we have nothing additional to announce today about retail availability of the new Office,"We are still not sure which software in the Office series will be on iOS and An...

Only from the point of view of design and products, Microsoft may seem like an ongoing decline of the old giant: IE browser market share continues to drop, PC market continues to shrink where Windows depends on and tablet PC market gets rapid expansion, Windows Mobile, Windows phone perform not so well, even CEO Steve Ballmer is often ridiculed and accused. All these seem to indicate that Microsoft's golden era is over. But on the other hand, while its net profit for the past two years has slightly decreased ($16.978 billion in fiscal year 2012), however its still has a market capitalizat...