Repairs to Android smartphones cost wireless carriers $2 billion per year according to a new year-long WDS study that tracked 600,000 support calls around the globe. Android’s popularity and the introduction of a number of low-cost smartphones has put a strain on the wireless business model, WDS noted in its report. “Deployment by more than 25 OEMs and lower-cost product coming to market is leading to higher than average rates of hardware failures and, in turn, return and repair costs.” 12.6% of all technical support calls related to Android in the study were for hardware fa...