Customer relationship management (CRM) has transitioned and evolved over the last few years.  Its adoption is powered by the rapid growth and popularity of SaaS tools. Too many companies have adopted CRM in order to cater to customers in a better manner and hence build loyalty. However, often implementing CRM does not yield the results as expected. CRM policies turn out to be ineffectual. This happens because, organizations over emphasize on CRM as a technology and undermine its importance as a business strategy. The key is to view CRM as a strategy, and not as a technology. Challenges of...

When releasing Windows 8, many people thought that Microsoft would use the blue logo as company's logo. But we are "cheated", Microsoft unveils a new logo. Watch video below.Since unveiling its first logo in 1977, Microsoft has changed its logo a few times, they are In 1977, its "Micro-Soft"Microsoft "blibbet" logo, filed August 26, 1982 at the USPTO and used until 1987.Microsoft "Pac-Man" logo, designed by Scott Baker and used from 1987 to 2012 with the 1994–2002 slogan"Where do you want to go today?".Microsoft logo as of 2006–2011, with the slogan"Your potential. Our pa...

In May, there were news that Microsoft Office software would be on iOS and Android platforms. Now Microsoft officially confirmed the news and said that the Office would be on iOS and Android in some form.Not too long ago, Microsoft Czech branch had said that the Office would be on iOS and Android early next year.Microsoft said: "As we shared previously, Office Mobile will work across Windows Phones, Android phones and iOS, and we have nothing additional to announce today about retail availability of the new Office,"We are still not sure which software in the Office series will be on iOS and An...

Today the conventional model that suppliers follow i.e. the make, sell and ship process is no longer enough to keep your customers happy and satisfied. The landscapes have evolved such that, manufacturers not only have to continue making the best quality products but also be in complete sync with the new age  customer requirements, encourage customer involvement and henceforth achieve the best products. This can be achieved by using the emerging mobile technology to deliver improved customer services and derive high value. Enterprise Mobility can help companies connect with customers, und...

Microsoft Microsoft has just updated on their website about an event to be held on October 6. This event will be held in New York at October 6 10am EDT. As described by Microsoft : "We have some exciting news to share about Windows 10 devices". Although there are no details about what these Windows 10 devices are, many think this is the time when new Lumia Phones and Surface Pro 4 will be launched. The Lumia devices will be Lumia 950 and Lumia 950XL. Both of them will be shipped with Windows 10.Apple has just launched their iPad Pro which is widely considered to compete with Microsof...

After Apple and Samsung patent war ends, Samsung immediately announced that they would continue to appeal. People are now guessing that the next target of Apple is Motorola and Google, while the situation getting worse, we could not help to ask why there is no emergence of Microsoft?At first glance, the answer seems to be very simple, both Microsoft Window 8 and Window Phone products do not have much intersection with Apple's products. But there is an unknown reason, there is a patent cross-license agreement signed between Apple and Microsoft.Boris Teksler, who is in charge of Apple's patent l...

Apple App Store may block Microsoft SkyDrive, because Microsoft is not willing to pay for SkyDrive to be on App Store.According to App Store agreement, 30% income of an app on App Store should be paid to Apple, However, Microsoft said it was difficult for them to accept it.SkyDrive provides users with 7GB of free storage space, after which the user should pay for extra storage space up to 100 GB. Apple insists that 30% of sales of SkyDrive storage space should be paid to Apple, Microsoft thinks users may purchase SkyDrive space via App Store, but the use of this space is not only limited to th...

In programmer's daily life, much time is spent on searching Google or StackOverflow for code snippets which can help them understand how the code works. Now there is one more option. Microsoft's Bing now adds a new feature which support code snippet search.With this new feature, you can search code snippet and execute them directly within the search results. For example, if you type "quick sort java", you will see below search result :This feature now supports a few popular programming languages including C, C++, C#, Java, PHP and Python etc. It is quite similar to the code search plugin in Vi...