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  CRM Approach - A Well Planed Business Strategy Not a Mere Technology

Customer relationship management (CRM) has transitioned and evolved over the last few years.  Its adoption is powered by the rapid growth and popularity of SaaS tools. Too many companies have adopted CRM in order to cater to customers in a better manner and hence build loyalty. However, often implementing CRM does not yield the results as expected. CRM policies turn out to be ineffectual. This happens because, organizations over emphasize on CRM as a technology and undermine its importanc...

   customer relationship management services, CRM development, CRM Solutions, customer service manageme     2014-08-28 05:50:49

  Good ways to build communities around a web product

If a product wants to be successful, there are must be a group of loyal users of the product. Though their influence, more and more people get to know and product and start to use the product and again promote the product. The most difficult thing to promote a product after building an excellent product is to find the first bunch of users. For web products, same conditions apply, but the ways to promote the product may be more abundant. Besides the advertisement, there are other ways a web produ...

   Web product,Community,Promotion     2014-03-12 07:37:05

  Enterprise Mobility Solution From A DreamFactory of Software to Accelerate Customer Experience

Today the conventional model that suppliers follow i.e. the make, sell and ship process is no longer enough to keep your customers happy and satisfied. The landscapes have evolved such that, manufacturers not only have to continue making the best quality products but also be in complete sync with the new age  customer requirements, encourage customer involvement and henceforth achieve the best products. This can be achieved by using the emerging mobile technology to deliver improved custom...

   enterprise mobility, enterprise management, enterprise mobility management     2014-12-10 00:36:56

  The Art (and Science) of Consumer Experience

According to a new report on e-commerce spending and earning by eMarketer, global retail sales are set to touch $22.492 trillion in 2015, with a forecast for a steady rise over the next 3 years, i.e, until 2018. Over the years, online commerce conducted via the smartphone, tablet or even the desktop devices have steadily increased, owing to the increasing adoption of mobile devices. With more than 80% consumers accessing their mobile devices to compare products, redeem coupons or make purchases,...

   Ecommerce Web Development Company, Customer Loyalty Solutions, Ecommerce Development Company, Custom     2015-08-05 06:47:33

  Want to Expand Your Customer Base Globally? A Global Phone Number Is Your First Step

If you want your establishment to connect to the world, you’re in luck. Thanks to technology development, it’s much easier to do this now more than ever. But with this global expansion, you should have a few assets to help you with your success. To maintain your business reachability no matter where your customer is, you can start with a global phone number provided by companies like Telnum. If you’re not sure if it’s the right move, we’ll help you decide whether i...

   VOIP,BUSINESS     2024-01-04 05:28:19

  5 tips for selling your software company for maximum value

From the moment you start your software company, you should be developing an exit strategy. While you might have no plans to sell your business, things can go wrong, and you can find yourself in a position with no other option. In this case, having a plan to go to will make the entire process easier. If you do plan on selling, you should be constantly improving your exit strategy as your business evolves in order to ensure you sell your company for maximum value. Selling a software company can ...

   TIPS,BUSINESS,SELLING,SOFTWARE BUSINESS     2017-11-14 03:44:52

  Pandora's killer--iTunes Radio

As expected, this year's WWDC may make many people happy, but also doomed to make many start-up companies sleepless. iTunes Radio is such a product creates insomnia. In WWDC, iTunes Radio was released on schedule and it becomes Apple's new music service. iTunes Radio is a music stream service which can learn your taste, it can recommend your music based on what you heard and you're listening to. From the conference we can see this new service can access the entire iTunes catalog, i.e, there wil...

   iTunes Radio,iRadio,Apple     2013-06-10 23:19:23

  Google will close shopping search service in China

Google vice president of products Sameer Samat posted a news on Google Blackboard, since the service failed to meet the expectations, in order to better optimize resources, Google decided to close the shopping search service in China.In order to better optimize resources, we have decided to close the shopping search service in China. The original intention of the development of this product is to set up a bridge between consumers and retailers and traders. However it did not meet our expectatio...

   Shopping search service, Google China     2012-12-12 14:30:44

  Apple.com is down

UPDATE : The service is back now! Apple.com is now inaccessible. It shows below "Access denied" message on its official site. It is still unknown why the service is down. And there is no ETA on when the service will be back to normal. From the error message, some people think this happens because Apple uses Akamai's security product and the security policy in place is violated. It's basically a WAF. The big issue is it takes 45 minutes for changes to propagate through Akamai's network. So, you ...

   IPHONE 6S,IPHONE 6S PLUS,APPLE     2015-09-12 00:50:17

  Facebook hires all Pieceable employees

Facebook recently hired all employees from Pieceable, a web service provider which lets iOS app publishers deliver their apps to the browser and preview their apps in the browser. Facebook claimed that they didn't acquire Pieceable, they just hired their employees. Now Pieceable service is shut down. Currently there are around 800000 app demos on Pieceable, developers can try and show off their iPhone or iPad applications by putting their apps on Pieceable's web service. What Facebook did disapp...

   Facebook,Pieceable,Hire,Mobile     2012-06-12 05:13:56