four years ago I was in Mountain View, California, interviewing for a position with Google.It was an odd sort of interview.  Lots of puzzles, math-like challenges, and code.  Lots, and lots, and lots of code.What struck me at Google wasn’t the challenges.  Nor was it the office environment, the cafeteria, or the mini-swimming pool, all of which were impressive.No, what struck me were the people.All of the people I met — and I mean all of them — had this sort of early-twenties look to them.  Like the characters in Microserfs, these were “firsteesâ...

Every now and then I get a really lovely email from an aspiring letterer that is about to publish a passion project of his or her own. They tell me my work was an inspiration and that they can’t wait to share their creation with the world. I feel all warm and fuzzy inside for a moment…until I click on their link and realize that much of what they intend to publish is nearly a direct tracing of my work.A lot of established illustrators and designers deal with the same thing—students or young professionals that rip them off without realizing it. Addressing these young d...

It's not easy to live up to your fullest potential. There are so many obstacles that can get in the way: bosses that don't appreciate what you have to offer, tedious projects that take up too much of your time, economies where job opportunities are scarce, the difficulty of juggling career, family, and personal goals. But smart, talented people rarely realize that one of the toughest hurdles they'll have to overcome lies within.People with above-average aptitudes — the ones we recognize as being especially clever, creative, insightful, or otherwise accomplished — often judge t...

After I wrote my last post, a surprising number of people emailed me asking why I decided to join a startup after graduating from Duke. Many of those I heard from face similar decisions today: either they are college seniors choosing between a big company and a startup, or they are recent graduates who work at a big company and are thinking about making the switch. What’s interesting is that most are already leaning towards the startup career path: it seems they just want someone to assure them it’s a rational move. Their friends and family are skeptical: “How can you ...

This past week, I was interviewing a candidate for a VP role along with two of our engineering leads. Everyone in the room excluding myself was classically “technical” – they could write code, had experience solving hard software problems and a background in computer science. I wrote my last line of PHP in 2004, and it had to be rewritten by a real programmer within 6 months.During the interview, we had the following exchange (due to an imperfect memory, I’ll paraphrase):Thomas, one of the engineering leads: How would we design an efficient system to he...

Stuff we startups do that doesn't delight users:Office spaceLaunch partiesHealth insurance plansSalary negotiationsFounder equity splitsSeries F stockOffice Food Team-building activitiesCRM systemsBookkeepingHead countWorking in SOMAConvertible debt capsValuationsTechCrunchKarma scoresISOsPowerpointBusiness CardsBanksLawyersDesks1099sBug TrackersAgile ProcessesAdvisory BoardsHiringCap TablesPayrollMeetupsMeetingsOf course, much of this stuff still needs to get done.  At some point.  And some of it really is important to the process that eventually creates delight for users. ...

The information-age has burst into life, creating a wake of social change. Young people are growing up faster and more sophisticated, as raw information, tailored-entertainment, and branded-marketing are streamed into their rooms. But this technological exposure has not necessarily made them savvier or more capable of handling tomorrow’s challenges.The debates in public education over “school-choice” and standardized testing have missed the far more important issue. The real choice Americans face is whether students continue to learn only through memorization or whether they...

Yesterday, I shared an anecdote involving a school I once attended with a list. This anecdote eventually became the basis for a blog post. Traffic was fairly normal for the first few hours until it found its way onto hackernews.Then it exploded.The comments on both the original blog post and the post on hackernews filled almost immediately with opinionated hackers, teachers and students sharing similar experiences, discussing the problem and figuring out what should be done about it.Repeatedly, the argument was made that the education system is smothering creativity, actively discouraging...